In how much time will my order be delivered?

Delivery is made the day after the order is placed before 1:30 p.m. as long as the order is made before 11 a.m. Deliveries from Tuesday to Friday. Delivery with refrigerated service SEUR FRIO (5-8 ° C).

If your order contains meat, it is possible that the order will arrive defrosted (in an isothermal bag) and you will be able to consume it within the following 7 days (except Iberian suckling pig confit 1 month) as long as it is kept refrigerated (between 0 and 5 ° C) inside the vacuum bag.

It is also possible to receive your order completely frozen in transport (-18 ° C) and the delivery period will be 2-5 days depending on whether the destination is the capital of the province or other towns.

 

Why is the meat frozen?

Acorn-fed Iberian pork is produced from January to March when acorn-fed Iberian pigs are slaughtered. País de Quercus deep-freezes the entire production to offer it to its customers throughout the year. The deep-freezing process does not imply any quality detriment to the meats. Experience tells us that it is the only way for the customer to enjoy acorn meats at its best.

 

How can I pay for my order?

During the purchase process the following payment methods are offered:

– Wire transfer

– Credit / debit card. Visa, Mastercard, etc …

-PayPal

In the case of selecting bank transfer, you will be provided by email the details of the account to which you must make the transfer. Send your proof of payment to orders@paisdequercus.com to expedite your order, indicating your order number.

 

What are the transportation costs?

Our website will calculate the cost of transport depending on the destination and the order placed and will show you the different options.

More information in Purchase Conditions.

 

How can I return my order?

Contact us by email (orders@paisdequercus.com) or by phone by calling 924 27 69 53 and we will indicate the best way to proceed.